How Can We Help You?
Which payment methods can I use to place my order?
Purchases can be made using Amazon Pay, Google Pay, Apple Pay, Klarna and PayPal. You can also pay using Visa, MasterCard or any of the major Credit/Debit Cards via PayPal, without the need to have a PayPal account.
I encountered an error when trying to paying. How do I pay?
You may attempt to pay with one of our alternative payment methods or, you may call our sales team on 01388 417 141 between the hours of 8:30am – 4:00pm from Monday to Friday and they will process your purchase manually for you.
How do I use Amazon to pay for my order?
Using Amazon Pay on our site is easy. Simply click on the Amazon Pay logo on bag or checkout page. You will be asked to sign into your Amazon account. From here you will be redirected back to the main website to complete the checkout process. The payment options presented will be your saved Amazon payment options.
I’ve cancelled my order – when will my money be available again?
When you cancel the order, we will process the cancellation within 1-2 working days. The time it takes for the funds to be returned to your depends on your bank, you will need to contact them directly.