UK Delivery

Delivery OptionDelivery MethodOrder WeightPostage CostTrack/SignCut-Off/Dispatch TimeDelivery Time
Standard Delivery1st ClassMax. 2kgFREENo3pm Mon – Fri1-2 Working Days
Recorded Delivery1st Class Signed ForMax. 2kg£2.00Sign3pm Mon – Fri1-2 Working Days
Next Day DeliverySpecial DeliveryMax. 2kg£7.50Track & Sign3pm Mon – FriNext Working Day Before 1pm
Saturday DeliverySpecial DeliveryMax. 2kg£10.00Track & Sign3pm Mon – FriSaturday Before 1pm
Courier DeliveryUPS/TNT2+kgFREETrack & Sign3pm Mon – Fri2 Working Days

WORLDWIDE DELIVERY

Delivery OptionDelivery MethodPostage CostTrack/SignCut-Off/Dispatch TimeDelivery Time
Standard DeliveryInternational StandardFrom £2.00No3pm Mon – Fri3-7 Working Days Europe
7-21 Working Days Worldwide
Tracked DeliveryInternational TrackedFrom £8.00Track3pm Mon – Fri3-7 Working Days Europe
7-21 Working Days Worldwide
Signed For DeliveryInternational SignedFrom £8.00Sign3pm Mon – Fri3-7 Working Days Europe
7-21 Working Days Worldwide
Tracked & Signed For DeliveryInternational Tracked & SignedFrom £8.00Track & Sign3pm Mon – Fri3-7 Working Days Europe
7-21 Working Days Worldwide
International Express CourierInternational Express CourierFrom £20.00Track & Sign3pm Mon – Fri2-4 Working Days Europe
3-5 Working Days Worldwide

Shipping Countries

1. Royal Mail International Standard – Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, San Marino, Singapore, Spain, Sweden, Switzerland, Turkey and USA.

2. Royal Mail International Tracked – Australia, Estonia, Latvia, Spain

3. Royal Mail International Signed – Cyprus, Norway, Turkey

4. Royal Mail International Track & Signed – Austria, Belarus, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, San Marino, Singapore, Sweden, Switzerland and USA.

Dispatch Times

  • All orders received before 3pm, Monday to Friday (excluding bank holidays) are shipped the same day.
  • Orders received after 3pm Friday, Saturday, Sunday and public holidays are shipped the following working day.

Delivery Times

  • All First Class Delivery is generally 1-2 working days.
  • Special Delivery is guaranteed 1 working day only and will be delivered before 1pm of the following working day.

Bank and Public Holidays

Change of Order Details

  • If you need to change your order, like shipping address, items (design, colour, style, size, quantity) before the order is dispatched, please contact our customer service team immediately.
  • If the updated order requires additional payment, you should pay the difference via Paypal or Card. We will hold the order and can only update it once the additional payment has been received via Paypal or Card.

Combined Postage

  • If you have placed separate orders on the same day and have not been dispatched yet, we can combine postage and send all your orders together. Kindly contact our customer service team immediately.

Track Your Order

Delayed Delivery

For UK orders, if it fails to arrive within 3 working days (next working day for Special Delivery), kindly contact our customer service team.

Alternatively, please kindly check the following:

  • Is the shipping address in your order details, complete and correct?
  • Is the package too big and can’t be inserted in your letterbox?
  • Was the package delivered to your neighbour?
  • Was a delivery card left at your door?
  • Is the package at your local sorting office and needs to be collected?