How Can We Help You?

We are solely an internet based company and do not have a physical shop.

You may visit our warehouse to collect your order. However, due to insurance purposes please take note that we cannot allow customers inside the premises.Please contact us first to schedule the collection of your order. You may call us at 01388 417 141 or send us a message via our contact page.

No, we do not currently offer a gift wrapping service.

Yes, we offer wholesale pricing for re-sellers of our products. Please visit our Trade Site

For retail customers who place an order larger than £50 in value, the system will provide you with an automatic 10% discount.

We understand that our customers like to get their hands on a great deal from time to time. If it’s a discount code that you’re after, sometimes you’ll spot a code on various discount sites, on our Twitter, Facebook, Instagram or on our website banner too – keep your eyes open!

If you were unable to add your discount code upon check out please feel free to contact us using our contact page here. We can only address the problem before we have dispatched your order.

Unfortunately, we only allow one code at a time.

If your discount code isn’t working, double check if that offer hasn’t expired and it applies to the products in your bag. If it still doesn’t work, contact us!

We do occasionally offer product promotions. You may check our website from time to time to see the promotion available. Please follow us on social media or subscribe to become a DQT VIP to be the first to know about our promotional offers.